Privacy Policy for xenoravolias Solutions
Your privacy is important to us. We protect your information with care.
Introduction to Our Policy
This policy explains how xenoravolias collects, uses, and protects your personal information when you visit our website.
We comply with the Australian Privacy Act and are committed to transparency in handling your data.
What Data We Collect
We collect information you provide directly and data generated automatically from your use of our site.
Direct Information Provided
- • Contact details you submit through forms.
- • Information in your messages and enquiries.
- • Details provided for consultations or support.
- • Feedback you share about our services.
- • Any documents you upload for your enquiry.
Automatic Data Collection
- • IP address and device type when browsing.
- • Browser type and operating system details.
- • Website usage patterns and session data.
- • Referral sources and navigation paths.
- • Cookies and tracking technologies in use.
How We Use Your Data
We use your information to respond to enquiries, improve services, and ensure compliance with legal requirements.
- • Responding to your service requests.
- • Improving our website functionality.
- • Analysing service usage patterns.
- • Providing updates and relevant content.
- • Ensuring data security and compliance.
- • Managing your preferences and settings.
- • Meeting regulatory obligations as required.
Our Commitment: We prioritise your privacy by using secure systems and limiting data access to authorised staff only.
How We Share Data
xenoravolias only shares your information with trusted service providers or when legally required to do so.
Service Providers
We work with partners who process data securely and comply with privacy standards.
Legal Obligations
Personal data may be disclosed to meet Australian legal or regulatory requirements.
Anonymous Statistics
We use aggregated data for analytics without identifying individuals.
Your Privacy Rights
You have rights to access, correct, or delete your data, and to object to certain uses. Contact us to exercise your rights.
- • Request a copy of your personal data.
- • Correct information that is inaccurate.
- • Request deletion of your data.
- • Ask for your data in portable format.
- • Object to certain processing activities.
- • Request limits on data use.
Contact our team if you wish to access or update your personal information.
Data Security Measures
We use encryption, secure networks, and strict protocols to keep your information safe.
Technical Security
- • Encrypted website connections (HTTPS).
- • Frequent security audits and updates.
- • Firewall and network monitoring.
- • Regular vulnerability testing.
Organisational Security
- • Staff receive privacy and security training.
- • Access to personal data is restricted.
- • Clear data handling procedures in place.
- • Incident response plan for breaches.
How Long We Keep Data
We retain your information as long as needed for service delivery, legal, and compliance purposes.
- • Account details are kept while your enquiry is active.
- • Service data is stored for analysis purposes.
- • Correspondence is retained for support records.
- • Payment records are stored securely for compliance.
- • Preferences are kept for relevant updates.
You can request deletion of your data at any time.
International Transfers
We may transfer data outside Australia with appropriate safeguards in place.
- • Secure transfer agreements are used.
- • Partners comply with privacy laws.
- • Data is encrypted during transfer.
- • Transfers occur only when necessary.
Cookies and Tracking
Cookies help us deliver a personalised website experience and remember your preferences.
Types of Cookies Used
- • Required for core site functionality.
- • Help us monitor and improve performance.
- • Remember your choices and preferences.
- • Enable enhanced features and convenience.
You can manage or delete cookies in your browser settings at any time.
Policy Changes and Updates
We may update this policy to reflect changes in law or our practices. Please review it regularly.
- • Notice on our website of major updates.
- • Direct email updates where appropriate.
- • Date of latest revision displayed.
- • Archived versions available on request.
Contact us for questions about policy changes.
Contact About Privacy
For privacy concerns or data requests, please reach out to our team.
xenoravolias
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61.8.5004.3788
Email: content@xenoravolias.com
Last updated September 20, 2025
Effective from September 20, 2025